Getting an assessment

In order to access government-funded aged care support, you will need to have a My Aged Care assessment in your home or aged care facility.

Aged care assessments are free and will be used to determine which type and level of aged care support and funding will be best for you.

Assessors work independently and are there to understand your goals, needs and preferences for how you live your life.

We can help!

To arrange an assessment, give us a call and our friendly team can guide you through the process.

(08) 9242 01191300 650 803 for country callers

You can also register with My Aged Care, the national aged care portal, by calling them on 1800 200 422 with your Medicare number ready.

You should allow at least 10 minutes to go through the initial questions.

My Aged Care will then arrange for you to receive a home support assessment – this is likely to be either:

  • an Aged Care Assessment Team (ACAT) assessment
  • a Regional Assessment Service (RAS).

Aged Care Assessment Team (ACAT) assessment

This is a comprehensive review for people who need regular help or high-level support.

You will need an ACAT assessment to see if you are eligible for:

  • in-home care through a Home Care Package
  • residential aged care
  • transition care
  • respite care.

Find out more at What to expect at an ACAT assessment.

Regional Assessment Service (RAS)

You will be registered for a RAS assessment if you need a little bit of help or some short-term support.

A member of the RAS team will visit you at your own home, to carry out an ‘active’ assessment. This means they observe you carrying out your daily tasks, to identify areas where support is needed.

Find out more at What to expect at a RAS assessment.

Get started

If you have any questions about assessments, or would like some help to arrange one, contact our friendly team who can help get you started.

(08) 9242 0119 or 1300 650 803 for country callers

Please note that if you are a carer or family member helping someone else with My Aged Care, you will need their consent to speak on their behalf. See their information on Talking to My Aged Care for someone.

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