Chronic Disease Support:
Primary Care at Home (PCAH)
The Primary Care at Home (PCAH) program is a non-urgent service for vulnerable and disadvantaged adults with chronic health conditions.
Services will be provided by Nurse Practitioners and Registered Nurses in the clients’ safe place whether that be their home, hostel or community residential facility, or partner organisation facility.
Referral criteria | Eligible:
Not eligible:
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Geographical availability | Metropolitan WA:
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Cost | No cost to client. Program is funded by the WA Primary Health Alliance (WAPHA). |
How to refer
Referrals can be received from any community organisations. Referrals cannot be received from GPs, in-patient hospitals, or self-referrals.
- Check referral eligibility criteria.
- Fill in the PCAH referral form.
- Send referral form either via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
- For any referral enquiries, please call to 1300 300 122 and ask to speak to our Case Co-ordinator or Program Manager Primary Care and Chronic Disease, available Monday to Friday from 8.00am to 4.00pm.
- We will make contact within 7 days of receiving a referral.
- For more information, refer to our referrer brochure and client flyer.
Diabetes Education
Diabetes education in the Peel, Geraldton and Busselton regions, provided by a Credentialed Diabetes Educator (Registered Nurse).
Referral criteria | Eligible:
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Geographical availability | Diabetes education is available for the Peel, Geraldton, and Busselton regions.
Face-to-face or telehealth appointments are arranged based on client need. | ||||||||||||
Cost | No cost to client. |
How to refer
- To confirm service availability by region, call 1300 300 122.
- Arrange required investigations:
- Hba1c, fasting blood glucose (FBG), UEC, LFT, glucose tolerance test
- Full lipid profile and urinary microalbumin
- If type 1 diabetes (or suspected): GAD autoantibodies; C-peptide
- To refer, either:
- Fill in the Chronic Disease Support referral form and fax to 1300 601 788; or
- Call 1300 300 122 (without a referral form) to provide referral details to our Contact Centre representative over the phone
- For any referral enquiries, please call 1300 300 122 and ask to speak to the Diabetes Educator or Program Manager Primary Care and Chronic Disease, available Monday to Friday from 8.30am to 4.30pm.
- Timeframes for response will be based on clinical need.
Health Navigator
Silverchain offers a telehealth co-ordination service that supports self-management of chronic conditions: diabetes, heart failure, heart disease and COPD or any long-term lung disease in the Wheatbelt, South West and Great Southern WA regions.
Referral criteria | Eligible:
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Geographical availability | Metropolitan WA:
Country WA:
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Cost | No cost to client. |
How to refer
Anyone can refer to this service, including self-referrals.
- Check referral eligibility criteria.
- Fill in the Chronic Disease Support referral form and send via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
- For any referral enquiries, please call 1300 300 122 and ask to speak to our Health Navigator team or Lead Chronic Disease Co-ordinator, available Monday to Friday from 8.00am to 4.00pm.
- Timeframes for response will be based on clinical need.