Our trusted team of personal care assistants can help as much as you need, while respecting your privacy, preferences, and personal style.

Chronic Care Coordination in Victoria

This service is not currently available in Victoria

We deliver this service in New South Wales plus a range of other health care services across Australia. To find out what is available in Victoria call us today.

Get in touch

If you would like to know more talk to your local GP, contact My Aged Care to find out what is available in your area, or contact our experienced team who are here to help.

Chronic Care Coordination in New South Wales

We provide a free care coordination service in the following regions – Wollongong, Shellharbour, Kiama, Shoalhaven, Jervis Bay, Eurobodalla, Bega Valley, Snowy Monaro, Queanbeyan Palerang, Goulburn Mulwaree, Yass Valley and Upper Lachlan Shire. 

People outside of these regions should speak to their GP or care provider about services available to them.

Support for people with chronic conditions

We know that ongoing management is important for people with chronic health conditions and complex care needs. We know that sometimes getting the right support can be hard – and you might not know who to turn to for help. This is where we can support you to ensure you get the services you need.

Your GP might be talking to you about things like getting your blood pressure down. You might also have lifestyle goals – maybe you’d like to get out more to do the things you enjoy, play with your kids or grandkids, or be fit enough to walk your daughter down the aisle. We can take the time to really understand what you need and together we’ll set up a plan and help to get you there.

Speak with your GP about referring to our service. We will assist you in the coordination of your care, including assisting with your health care appointments and working with you on a plan to maintain your best health.

This program is supported by Coordinare – South Eastern NSW Primary Health Network.

Download a brochure

How do I access these programs?

For more details on these programs and how to access them, please call our Contact Centre on 1300 650 803.

Chronic Care Coordination in Queensland

Complex Care Coordination – Brisbane North (Moreton Bay Region)

We provide a free complex care coordination service for people living with Chronic Obstructive Pulmonary Disease (COPD), Chronic Heart Failure (CHF) or age-related debility in Caboolture and Bribie Island LGAs. 

 

Support for people with complex conditions

The best way to maintain your independence and to continue to stay at home is by getting personalised support to manage your chronic and complex healthcare needs. We know that getting the right support can sometimes be difficult and you may not know who to turn to for help.

Your GP might be talking to you about things like monitoring breathing-related problems, getting your blood pressure down or signs and symptoms of weakness. You might also have lifestyle goals, such as getting out more to do the things you enjoy, play with the kids, or be fit enough to walk your daughter down the aisle. Here at Silverchain, we take the time to really understand your needs and work with you to set up a plan to help you get there.

 

This free complex care coordination service can: 

  • Explain medical language and test results
  • Work out your goals and a plan to maintain your best health
  • Provide advice and information on the services you need to get on top of your conditions
  • Speak with your family members on your behalf, when needed
  • Coordinate referrals and book appointments for other services and programs 
  • Find other health care options if you’re getting stuck or having to wait too long for services
  • Where required we can help you plan and book your transport so you can get to appointments.

 

This program is supported by Brisbane North Health Alliance and local GPs in Caboolture and Bribie Island LGAs.

 

How do I access these programs?

For more details on these programs and how to access them, please call our Contact Centre on 1300 650 803.

 

Get in touch

If you would like to know more talk to your local GP, contact My Aged Care to find out what is available in your area, or contact our experienced team who are here to help.

Chronic Care Coordination in South Australia

This service is not currently available in South Australia

We deliver this service in New South Wales plus a range of other health care services across Australia. To find out what is available in South Australia call us today.

Who is personal care for?

The personal care service is intended for people who are looking for support to stay independent at home.

Chronic Care Coordination in Western Australia

This service is not currently available in Western Australia

We deliver this service in New South Wales plus a range of other health care services across Australia. To find out what is available in Western Australia call us today.

Who is personal care for?

The personal care service is intended for people who are looking for support to stay independent at home.