Website Accessibility policy

In alignment with our broader Community Impact and Inclusion Strategy, we recognise the importance of providing equitable access to information and services through our online platforms. As part of this commitment, we aim to meet and exceed the Web Content Accessibility Guidelines (WCAG 2.2), in compliance with the latest Australian standards.

Our accessibility goals

Silverchain Group is dedicated to achieving the highest level of accessibility for our website. Specifically, we are focused on:

• Adhering to WCAG 2.2 AA standards and actively monitoring updates to emerging WCAG standards, including anticipated versions such as WCAG 3.0.
• Ensuring that all users, including those with disabilities, can easily navigate and interact with our website content.
• Providing alternatives for users who rely on assistive technologies, such as screen readers, speech recognition software, and other adaptive tools.
• Working to reduce barriers to provide a better digital experience for all.
  
  

Core accessibility practices

In line with our commitment to inclusive digital content, we are taking the following steps:

Accessible design and development: All new website features and updates are developed in accordance with WCAG 2.2 AA requirements. We strive to anticipate and accommodate emerging standards to ensure ongoing compliance as guidelines evolve.

Inclusive user experience: Our team regularly audits the website to identify and address any accessibility barriers. We work closely with community partners and accessibility experts to understand the diverse needs of our users, ensuring that our website reflects our inclusive vision.

Ongoing testing and improvement: We conduct routine testing with a variety of assistive technologies and user scenarios to identify areas of improvement. Feedback from our community is integral to our process, and we encourage visitors to share their experiences and suggestions.

Employee training and awareness: Our staff, particularly those involved in website management and content creation, receive ongoing training on accessibility best practices. This ensures our team is equipped to maintain and enhance website accessibility in line with evolving standards.

Website accessibility compliance

Silverchain Group recognises and complies with the Disability Discrimination Act 1992 (DDA) and its associated guidelines, which mandate that websites and online content must be accessible to all Australians. 

Our compliance efforts also reflect our corporate responsibility to meet both Australian Human Rights Commission expectations and WCAG standards.

Commitment to our community

Accessibility is central to our Community Impact and Inclusion strategy, and we are deeply committed to fostering an inclusive environment for all individuals. Our website accessibility efforts reflect our broader mission to empower every person we serve, including those with disabilities, seniors, and marginalised communities. 

We believe that by making our digital resources accessible, we are making a meaningful contribution to an inclusive and equitable society.