What is My Aged Care?

The first step in your journey to getting government funded aged care services.

My Aged Care is an Australian Government organisation that helps older Australians access the care they need by providing a range of aged care support options. This includes funding that can help you pay for all, or the majority of the aged care services you need. This is also called subsidised or funded aged care.

If you are 65 years and over, an Aboriginal or Torres Strait Islander person who is 50 years and over, or are at risk of experiencing homelessness and are over 50 years, you may be eligible to receive government funding for aged care services, depending on your needs.

Contacting My Aged Care to arrange an assessment is the first step you need to take if you are looking at obtaining government funded aged care services. They will organise an assessment to understand your needs and to determine the level of funding and support you need. Once you have been assessed, You will know which type of funding you will be eligible to receive.

How to register for My Aged Care

Here are the steps you will need to take to register for aged care funding (or aged care package) with My Aged Care:

• To start the process, you will need to register for aged care services through My Aged Care.
• You will be asked to set up an online account when you request an aged care assessment. 
• You can register by calling My Aged Care on 1800 200 422 (free call) or you can visit myagedcare.gov.au

What can I spend my aged care package on?

If you are eligible for aged care funding through My Aged Care, you can spend your funding on the services and supports you need to live well and stay healthy. There are a range of services you can access depending on your assessed needs, and the funding you receive. Services can range from a little help at home for a short period, to ongoing care for complex needs.

Funded aged care services can include:

• Personal Care: Support with daily tasks like showering, getting dressed and taking your medications.
• Domestic Assistance: Help to keep your home clean and comfortable.
• Home Maintenance & Repairs: Help to maintain your home and garden, keeping it safe and tidy.
• Meals: Help with your grocery shopping, preparing meals, and making sure you eat well.
• Respite Support: Support for family members and carers so they can rest and recharge.
• Transport: Help to drive or support you to travel to your appointments, the local shops, or other places of interest.
• Allied Health: Support to restore your strength and maintain your mobility and balance at home, such as physiotherapy.
• Nursing: Help to manage and support your health care needs. 

Some costs may apply to your government funded aged care, these are usually referred to as co-contributions and depend on the type of funding you receive. 

I've got my package, how do I get in home aged care services?

Once you have received your aged care package from My Aged Care, you can now choose an aged care service provider to deliver the services you are after in the comfort of your own home. 

Once you have choosen your provider, you can contact them directly and provide your referral code number to start the process of recieving services, or you can call My Aged Care and ask for a referral to the provider you have chosen for your care.