The Australian Government’s Support at Home program aims to improve access to aged care services, products and equipment so you can stay healthy, live independently at home, and stay connected to your local community. 

The Support at Home program (previously known as the Home Care Package program) is an Australian Government aged care funding program that helps you to receive services and support where you are most comfortable, at home.

There are eight levels of ongoing Support at Home funding available and as your needs change, you can be re-assessed to receive more funding for higher levels of care.

There are also three short term funding pathways in addition to ongoing funding available, these include:

The benefits of in home aged care

Understand how in home aged care can help you stay independent, maintain your health and wellbeing, and continue doing the things you enjoy.

Who can access Support at Home?

Learn about the eligibility requirements, and the steps you need to take to apply for an assessment to receive funding towards your care.

If you are currently receiving Commonwealth Home Support Program (CHSP) funded services but need more support, we can help you organise an aged care assessment through My Aged Care for Support at Home funding.

We can also help minimise any disruption to your current services until your funding is available. For more information, contact us today.

What services are available?

Explore our large range of in home aged services available through Support at Home program funding, designed to help you be independent, do the things you love, and stay at home for as long as you wish.

We provide services in all states of Australia, including the Australian Capital Territory. Service availability varies by location, so please contact us to see what is available in your area.

Understanding Support at Home funding

Learn how funding works, funding classification levels, budgets and how support can be tailored to your needs.

Applying for Support at Home funding

Understand the steps involved in being assessed by My Aged Care and applying for the Support at Home program.

How much will it cost me?

Understanding the costs associated with Support at Home is an important part of planning your care. Learn about your financial co-contributions, how they are calculated, and Support at Home fees.

Been assessed and your waiting? What you can do now

Learn what to expect after your assessment, including wait times, self-funded alternatives, and preparing for the next stage.
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Downloadable resources

This booklet guides you through how to start receiving services under Support at Home.

Introduction to Support at Home booklet (PDF, 2.9 MB)

Fees and charges

See our Price Lists for services under the Support at Home program, the Commonwealth Home Support Program, private care and other services we provide.

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Choosing a provider

Whether you’re starting to consider who your aged care service provider is, or are looking for a change, we can help you.

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In home aged care services

From a little help with everyday living and staying independent, to complex health care to meet your needs.

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End of Life Care

Services to help you feel supported and pain free towards the end of your life.

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Restorative Care

Services to help you improve your mobility in the comfort of your home.

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Equipment & Falls Prevention

We can help you stay safely and independently at home with fall prevention techniques and prescribed equipment and modifications.

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Refer to us

Health professionals can refer patients for government funded aged care services by using the My Aged Care online referral tool, or by calling 1800 200 422. You can also make an e-referral from your practice management system.

For private services, patients can contact us directly. However, you can contact us on a patient’s behalf by calling 1300 300 122.

Refer to us

Health professionals can refer patients for government funded aged care services by using the My Aged Care online referral tool, or by calling 1800 200 422. You can also make an e-referral from your practice management system.

For private services, patients can contact us directly. However, you can contact us on a patient’s behalf by calling 1300 300 122.

Call our expert care team on 1300 650 803 or fill out the form below