We invite you to watch the videos, where carers from around the world speak openly about the challenges and moments that shape their daily lives.
On this page:
We worked with carers to create this storytelling gallery. With consent, we share carers’ stories in their own words to challenge assumptions about caregiving. The stories are based on research with carers in Australia, the UK and the US, helping us understand both shared and unique caregiving experiences across different support systems.
Please share your feedback about these videos. You can click on the icons and send us a message via the feedback form below. Your feedback is valuable and will help us understand which stories you connected with most.
The 2026 Melbourne Ageing Research Collaboration (MARC) funded this project. We acknowledge the contributions of carers, actors, MARC, Carers Victoria and Silverchain.
Want to learn more? Read the Carer Voices research summary (PDF, 260 kB).
These videos share carers’ experiences of supporting older people with mental health conditions at home. Each story shows a different part of caring, including the impact on psychological wellbeing, finances, social relationships and work. Explore individual stories from carers or watch the full series.
These videos help us better understand carers and how we can advocate for greater recognition, understanding and support. Explore individual messages from carers or watch the full series.
Offers information, support and counselling to carers.
Telephone: 1800 242 636 [Monday to Friday, excluding public holidays]
Key information about carers and how they can be supported in Australia.
Telephone: 1800 242 636
Website: carersaustralia.com.au
Resources and support for unpaid carers in the ACT.
Telephone: (02) 6296 9900
Website: carersact.org.au
Resources and support for unpaid carers in New South Wales.
Telephone: 02 9280 4744
Website: carersnsw.org.au
Resources and support for unpaid carers in Queensland.
Telephone: 1300 747 636
Website: carersqld.com.au
Resources and support for unpaid carers in South Australia.
Telephone: (08) 8291 5600
Website: carerssa.com.au
Resources and support for unpaid carers in Tasmania.
Telephone: (03) 6144 3700
Website: carerstas.org
Resources and support for unpaid carers in Victoria.
Telephone: 1800 514 845
Website: carersvictoria.org.au
Resources and support for unpaid carers in Western Australia.
Telephone: 1300 227 377 or (08) 9228 7400
Website: carerswa.asn.au
An initiative of the Australian Government, has a helpline for carers to access support and advice; you can also request a call back through an online portal.
Telephone: 1800 422 737 [Monday to Friday, between 8am and 6pm]
Website: carergateway.gov.au
Information and access to respite care.
Telephone: 1800 052 222 during business hours or 1800 059 059 for emergency respite support outside standard business hours
Answering a quick set of questions can help you identify what you feel most concerned about and can point you to helpful resources.
You can meet with other carers in your local community and/or online.
Website: carergateway.gov.au/help-and-support/caring-me/talk-and-connect/peer-support-groups
Provides 24/7 telephone support with a mental health professional.
Telephone: 1300 224 636
Website: beyondblue.org.au
Supports people experiencing mental health struggles, as well as their carers, family and friends (previously known as Helpline).
Telephone: 1300 111 500; Monday to Friday, 9am to 9pm AEST, excluding public holidays
Website: wellways.org
Offers both telephone and online counselling for persons experiencing loss and grief.
Telephone: (03) 9935 7400, or 1300 845 745 by landline
Website: griefline.org.au
Information about and assistance with accessing aged care services if you are caring for an older person.
Telephone: 1800 200 422
Website: myagedcare.gov.au
Financial assistance for carers & people living with disability.
Telephone: 132 717 [Monday to Friday, 8am to 5pm]
Website: servicesaustralia.gov.au
Assists carers of veterans and carers who are veterans.
Telephone: 1800 555 254 [Monday to Friday, 8am to 5pm]
Website: dva.gov.au