Terms of Use

Welcome to the Silverchain Group website (Website). By using this Website, you agree to these Terms of Use and Privacy Policy.

These Terms of Use apply to the use of the Website, the content of the Website, and any material accessed through the Website. 

This Website is the property of Silverchain Group Limited ABN 77 119 417 018 and its related entities (Silverchain). This website is maintained by Silverchain and its appointed agencies.

In these Terms of Use, the terms "you" and "your" refer to the user or viewer of the Website or the user of information contained in the Website.

Disclaimer and liability

Information provided on this website, including page content, interactive tools and calculators, is for general information and on the understanding that Silverchain does not take the place of professional or medical or legal advice. 

You acknowledge that your use of any information on the Website is entirely at your own risk and that the information on the Website may contain inaccuracies or errors. 

To the maximum extent permitted by law, Silverchain does not accept any liability for: 

  • any injury, loss or damage caused by the use of the information on the Website;
  • the security of your computer or device in accessing this Website;
  • the transmission of any computer viruses; and
  • any modification, suspension or discontinuance of this Website

Information on the Website related to any eligibility or assessment of eligibility for aged care support or services and related financial or legal support is provided for your reference only and should not be relied upon as a final determination or assessment of any eligibility for such services or support. Those sections of the Website remain subject to the provisions of the Aged Care Act 1997 (Cth) and any related or subordinate legislation, as amended from time to time.


You agree to defend, indemnify and hold harmless Silverchain and its officers, directors, employees and agents from and against all claims, actions, loss, damages, liabilities and costs related to or arising directly or indirectly from any breach by you of these Terms of Use.


Silverchain accept no liability or responsibility for any interference with or damage to your computer, software or data occurring as a result of accessing this site. You should ensure they have adequate protection against viruses when accessing the Internet.

Third party links

There may be some pages on this Website, and interactive content, that contain links to third party sites and resources not managed by Silverchain. These links and details are provided for your convenience only. Those sites are not within our control and do not necessarily reflect the same views, terms, privacy security or standards as ours.  Silverchain makes no representation as to, and accepts no liability for, the use of such content or such links or the accuracy, or the availability or any other aspect of the third party content, information, or the third party sites, their partners, or advertisers.


The content on this website is subject to copyright under the Copyright Act 1968 (Cth). Unless otherwise noted, copyright in this Website is owned by the Silverchain Group.

You may download, display, print and reproduce the whole or part of the information on the Website, without changes, for your own personal use. Reproduction (in whole or in part) for commercial purposes is prohibited, unless prior written permission for such specific reproduction has been obtained from Silverchain or other relevant third party or parties.


This Website contains trademarks owned by Silverchain and third parties. You may not display or use, in any manner, any trademarks featured on the Website without the prior written permission of the trademark owner.


Silverchain reserve the right to amend, update, revise or remove the Terms of Use at any time. It is encouraged to check for updates from time to time. If any of the changes are unacceptable to you, you may cease use of the Website. Continued use of the Website following any updates represent your agreement to be bound by these Terms and Privacy Policy, as amended.

Termination of access

Silverchain may terminate access to the Website at any time, without notice. These Terms will survive any such termination.

Monitoring rights 

Silverchain has the right, but not the obligation, to monitor any materials submitted by you or otherwise available on this Website, to investigate any reported or apparent violation of these Terms of Use , and to take any action that Silverchain in its sole discretion deems appropriate. 

Privacy policy 

Silverchain’s Privacy Policy can be read here.

Web analytics, cookies and web beacons

This website uses Google Analytics to help improve the Website and improve your experience. 

Google Analytics sends information about your use of our website to servers located outside of Australia. This information is used to prepare reports, help evaluate how the website is being used, and improve the information and experience for you.

Silverchain uses Google Analytics data to improve overall user experience, measure and analyse usage across our websites and optimise ad selection. Silverchain may enable Google Analytics for Display Advertising from time to time, which allows Google and other third parties to advertise to you on the Website and across the Internet.

Most web browsers are set to accept cookies although you can change your web browser settings to reject cookies, or to prompt you each time a website wishes to add a cookie to your browser. Please note that if you do disable this, not all functionality on our websites will be available to you.

You can opt out of Google Analytics with the Opt Out Browser add-on here.

Google's Privacy Policy on their website explains how Google Analytics collects and processes information. No identifying information is collected and we hide parts of your IP address so that your identity remains anonymous.

By using Google Ads Settings you can opt out of these features at any time and customise your Google Display Network Ads. 

Read Silverchain's Privacy Policy for information on how Silverchain and third-party vendors use cookies and identifiers.

Governing law

These terms and conditions are governed by the law in force in Western Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Western Australia and all courts of appeal from them.


You can provide feedback on the website via Silverchain’s Feedback Form.

Newsletter sign up

Silverchain use Mail Chimp to send you emails when you subscribe.

By subscribing to these updates, Silverchain will collect your personal information for the purposes of news and marketing distribution. Silverchain protect your information as the law outlines.

You can find out more about how your personal information in handled in the Privacy Policy.

Social Media

We at the Silverchain will do our best to make sure that the posts on this page are consistent with our brand and the core values of the profession. We expect that our users and friends will not post content that falls into the following categories:

  • Abusive, defamatory or obscene
  • Fraudulent, deceptive or misleading
  • In violation of another’s intellectual property right
  • In violation of any law or regulation
  • Otherwise offensive.

The view, opinions, depicted results and experiences expressed in user-submitted comments are solely those of the author and do not necessarily reflect the views of Silverchain. User comments are not edited, however to ensure a continually positive experience for the community, we may remove content or commentary containing SPAM, profanity or otherwise objectionable or prohibited material subject to this Website Terms of Use and in accordance with the social media channels' policies and terms.

Page last updated: 10 August 2021