Care tailored to you
Choosing Silver Chain to provide your Home Care Package means that not only will you benefit from the highest quality care but you’ll also have complete choice and flexibility. We’ll ensure you receive the care that’s right for you, now and as your needs change.
What you’ll receive with a Silver Chain home care package
1. Personalised care to meet your needs
The services you’ll receive as part of your package have been designed to offer you choice and flexibility so you get the care that suits you. You have control over how you spend your funds, and the services you receive as part of your tailored package. We take the time to get to know you and your individual needs and together we develop a plan that supports and meets these needs.
2. Dedicated care coordinator
As part of your package, you’ll have your own dedicated, knowledgeable care coordinator who will spend time with you to understand your needs and goals and together you’ll create a personalised care plan to meet your needs. Your care coordinator will also help you get the best value from your package and help you manage your budget effectively. Not only will you be able to contact your care coordinator for advice or if you have a query, you’ll also receive a monthly review meeting to ensure everything is on track.
3. A highly skilled and dedicated care team that you can trust
You’ll have access to the most skilled and trusted health and home care team to ensure you receive the best quality care. Whether you need help around the house, physiotherapy, wound care or help with dementia, we have the right team to take good care of you.
4. Support to keep your independence and feel safe at home
When you get started with Silver Chain we’ll make sure you have all the support you need to feel safe at home – we’ll conduct a personal home safety and falls prevention check. We’ll look for hazards to ensure you are not putting yourself or others at risk of injury to reduce the risk of a possible fall in the future. We’ll also work with you to help build your strength and confidence to make sure you’re maintaining your independence.
5. Around the clock support with our local 24/7 contact centre
Our local Contact Centre is available for you 24 hours a day if you have any questions or need urgent support. We’re here for you all day, every day.
6. Help getting settled back home after a hospital stay
If you go into hospital, we can help you regain your independence upon your return. We have a wide range of services available to assist you during your recovery, so that you can get back to living life to the fullest.
Choice of a wide range of support and services
Home and garden
- Cleaning and tidying
- Making beds
- Plus much more because every home and garden is different
Personal care and wellbeing
- Dressing and personal grooming
- Hair and make-up
- Nail care
Getting out and about
- Improving your strength and mobility
- Transport or help with public transport to get you to your appointments, your local shops or anywhere else that interests you
Community and Companionship
- Social Centres
- Helping you do the things you enjoy in your community
Meal planning and preparation
- Meal preparation
- Shopping support
Specialist health services
- Wound care
- Respiratory care
- Continence care
- Dementia support
- Palliative care
Support for family and carers
- Support for carers
- In-home respite
- Overnight respite accommodation in Rockingham
Falls prevention and safety
- Falls prevention program
- Personal alarms and fall detectors
Find out more about Home Care Packages
For more details about Home Care Packages, call us on (08) 9242 0119 (or 1300 650 803 for country callers) to discuss your needs. We’re available 24 hours a day, seven days a week.