Referring to Integrum Aged Care+

We created Silver Chain Integrum Aged Care+ to improve the health and care experience for vulnerable patients who are in danger of slipping through the cracks of the health system, and to let them be the author of the last chapter of their life.

We have the ability to work closely with a patient’s other care providers including GPs to provide comprehensive wrap around care to people with complex care needs and multiple chronic conditions.

At Silver Chain we understand that you are concerned with not just a patient’s health, but with their social situation also. Integrum is a programme which adds value to the service you provide in your practice, and helps to address those things that GPs just aren’t able to get out the practice and do – we’re helping you take on those patients that you worry about and want to look after through a complete holistic approach to health and social care.

Who is in the Integrum team?

Our multi-disciplinary team includes:

  • Integrum doctor
  • Personal Case Manager (RN qualified) for each patient
  • Exercise Physiologist
  • qualified social workers to help patients work on personal goals and support a patient’s carer
  • non-dispensing pharmacist for medication reviews
  • support workers to provide services including personal care, cleaning and shopping depending on each patient’s need.

The Integrum team are commited to consulting with a patients GP before new treatment or medication for existing chronic diseases, and will also consult before referral to new specialists or other services. We believe that the this is integral to this innovative and collaborative model of shared patient care.

These services are also enhanced by enhanced technology such as Enhanced Medical Mixed Reality (EMMR) to assist those clients who may not be able to leave their homes, or are situated in remote areas.

Integrum trial stage two

A small initial pre-trial of Integrum took place in 2017, where we successfully tested this care delivery process among 30 Silver Chain Group patients. Feedback from patients and their carers indicated a high level of satisfaction with the Integrum service and was the impetus to continue to the next stage of the trial.

We are now in the second phase of our Integrum trial. During this phase, we will be looking after the needs of up to 300 eligible clients who are located within a 25 minute drive of our new purpose built clinic in Belmont, Western Australia.

How do I refer a patient to Integrum?

Silver Chain Integrum is designed especially for clients with specific and complex care needs. We evaluate every referral to Integrum on an individual basis to make sure that the service is right for your patient.

Check your patient's basic eligibility using our easy online tool, and if your patient is eligible, you can refer directly to us online 24/7.

Is my patient eligible?

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