Communication assistance

If you’re having difficulties with communication, including difficulties from impaired hearing, sight or speech, or common language, we’re here to help.

We can help you fit sensory communication aids or check the batteries in your hearing aid. We can help you clean your spectacles or glasses and assist you with using the telephone.

Our service consists of personal assistance, including individual attention, individual supervision and individual assistance with aspects of daily communication.

How to get this service

For more details on this service, please call our Contact Centre on 1300 364 264 or email We're available to take your call 24 hours a day, seven days a week.

Are you eligible for funding? 

Discover your funding options and eligibility based on the services you need. Find out more

How much do services cost? 

You may be able to receive services free of charge or need to contribute to the cost. Find out more

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