How to apply for the Commonwealth Home Support Programme

How to apply for the Commonwealth Home Support Programme

If you’re looking for in-home care through the Commonwealth Home Support Programme (CHSP), our dedicated team can help you.

There are many options available to support you as you get older. Simple and quick to set up, the CHSP will suit you if you need a basic level of support to be able to stay at home safely and independently.

We’ll understand your needs

Start by getting in touch with our care team on 1300 761 577 and we’ll get to know a bit about you and your situation.

We’ll guide you through the assessment process

To receive government-subsidised home care, you need to have a face-to-face assessment through My Aged Care.

To arrange a free assessment, you can:

  • give us a call on 1300 761 577 and our friendly care team can help get you started
  • register with My Aged Care by calling 1800 200 422 with your Medicare number
  • ask your GP to refer you for an assessment.

To find out more, see What to expect at a My Aged Care assessment.


There is no cost to have an assessment through My Aged Care, but if you are eligible, you may be asked to contribute to the cost of your care, where your personal circumstances allow.

To find out more see costs and contributions.

If your needs change

If you think you need additional help, or more regular support, we can support you to amend your home support plan.

Call us on 1300 761 577 to discuss your needs.

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