Aged care needs
Call our friendly and knowledgeable care team on 1300 364 264 for all the help you need to understand your options and get started today.
Getting older means different things for different people. There may be times when you find it difficult to do the things you've always done, whether that's completing household tasks, looking after yourself so that you look and feel your best or getting out and about to do the things you enjoy.
Understanding what options are available to support you as you get older can be complicated and confusing, You may be weighing up residential facility options or you may be unsure what help you can get to stay living at home. That's where we can help you.
We'll guide you through the steps to get the care you need. We'll help you understand what services are available, how you access them and answer any questions you may have, making it easy and hassle-free for you to make an informed decision.
There are a number of different options available to enable you to live a meaningful life as you get older:
Staying in your own home
Receive services to support you to live a healthy, safe and independent life in the comfort of your own home and to keep you connected within your community.
How do I access home care services?
Transitional and short term care
Care provided in your own home to support your recovery after a hospital stay or help you regain your confidence and ability to continue living independently at home.
Care in a residential facility that offers a supported environment when you are unable to live independently at home and where help is available when you need it.
How do I get started?
We'll help you make sense of your options so it's easy and hassle-free for you to make informed decisions. Our dedicated care team can help you get the care you need in four easy steps:
Step 1: Help us understand your needs
There are many options available to support you as you get older. Once we understand your needs and preferences, we can advise you on the steps you should take to getting the care you need.
Step 2: Make sense of the options available
Whether it’s home care, short term or transition care or care in a residential facility you are looking for, our knowledgeable care team can give you all the information to help you make the right decision for you.
Step 3: Receive guidance on accessing the services you need
We’ll help you understand how you access services, how assessments work, what funding options are available, and answer any questions you may have.
We can help meet your care needs:
These are just some of the common experiences that may lead someone to benefit from our home care services. Click through to discover the home care services that could support you to stay healthy, safe and independent at home.
How do I access home care services?
Government subsidies are available for home care services, depending on your personal circumstances. To receive subsidised care, you will first need to have an assessment.
The assessment will be carried out by an independence organisation and will help to identify your needs and the type of care that is right for you. Our knowledgeable and friendly team can help you arrange an assessment.
Waiting times for an assessment vary depending on the type of assessment you need. You may be seen within a few days, or it could be a number of weeks or months. In the meantime, we can offer you services right away, while you're waiting.
For more details, call us on 1300 364 264 to discuss your needs. We're available 24 hours a day, seven days a week.