A Silver Chain Personal Alarm will give you, your family and your carers the peace of mind of knowing that someone is there to answer your call for help, any time of the day or night.
Having a fall or feeling unsteady can be frightening, and can sometimes make it difficult to get to the phone to call for help. A personal alarm gives you access to emergency help from your home, every day of the year.
If this sounds like it could help you, call 1300 557 551 or submit our enquiry form to get started.
What is a personal alarm?
Our personal alarm is a small emergency pendant that can be worn discreetly around the neck or wrist. It’s lightweight and water resistant, and works anywhere around your home and garden.
The pendant contains a button which, when pressed, automatically calls our emergency response team.
When you use your personal alarm to contact us, our experienced operators will answer your call, view your medical history and get you the help you need.
The alarm connects to the mobile network via a SIM card, rather than relying on a land line to operate. A battery back-up of up to 40 hours means you can use your alarm during a power outage.
Benefits of a personal alarm
24/7 support – The highly trained operators in our emergency response team are always available to take your call. We’re here 24 hours a day, 365 days a year.
Easy to install, simple to use – The alarm comes with simple instructions so you can install it yourself or with the help of a family member or friend. The pendant is powered by a base unit that can be plugged into any standard power point in your home. When you need help, simply press the button on your pendant and your alarm will call our emergency response centre.
Dedicated staff – Our team will identify the best way to help you and will notify your nominated contacts. These can be family members, friends, neighbours or carers. We’ll stay on the line with you until your help arrives.
Discreet – The pendant is lightweight and can be worn around the neck or wrist at all times. You can rest assured that should you need it, help is only a press away.
Useful for any emergency – If you cannot reach the phone and are in need of help for any emergency or health event you can press your personal alarm button and we will be available to answer your call.
Let us help you remain safe at home
If you would like to purchase or rent one of our personal alarms, please submit our enquiry form.
If you have any questions regarding our personal alarms, please phone us on 1300 557 551.
View our Terms of Supply (PDF 186KB).