Community Palliative Care Service (Western Sydney)

We provide community-based palliative care to the Western Sydney region in partnership with the Western Sydney Local Health District.

We specialise in supporting people with a life-limiting illness or complex needs so they can remain at home. We do this through a network of clinical and social care.

This service is based on our best practice model that has been operating in Perth for almost 40 years.

Services are available to people living in the local government areas of:

  • Auburn
  • Blacktown
  • The Hills Shire
  • Holroyd
  • Parramatta

Clinical care

We provide expert clinical care through our registered nurse service. This is available 24 hours a day, seven days a week. We also have our own team of palliative care doctors. We work with our clients’ medical specialists and general practitioners (GP) to ensure we deliver the highest standard of care possible.

Support services

Our team includes social workers, spiritual care workers and volunteers. We understand that each person’s experience is unique, and take care to address your overall comfort.

We can also provide:

  • support on practical issues around finances, accommodation and social support
  • respite or counselling for carers 
  • volunteers for additional in-home assistance 
  • bereavement services.

How to access this program

Our service is available to people over the age of 18 living within the Western Sydney Local Health Districts. The service is free for eligible clients.

Any doctor can refer a patient to this service.

For referrers

Download the Palliative Care referral form

Palliative care volunteers

Our community palliative care service is supported by volunteers who provide support and companionship to palliative care clients and respite for client carers.

If you are interested in getting involved, and can spare a few hours of your time each week, check how you can become a volunteer and help people in your community. See Volunteer with us.

More information

Visit the New South Wales Health website, or the Western Sydney Local Health District website. 


We were awarded a Social Impact Investment to provide this palliative care service in the Western Sydney LHD. Through partnerships with the New South Wales Office of Social Impact Investment, the New South Wales Ministry of Health and the Western Sydney LHD, we developed and launched the service in 2017.

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