Virtual technology improving State’s health system

An innovative Virtual Hospital Unit (VHU) is celebrating 10 years of improving the quality of life of more than 1,100 South Australians.

The Royal District Nursing Service (RDNS) has been delivering critical in-home nursing services since it first introduced VHU in 2009. VHU technology supports people by remotely delivering medication management services, which includes prompting and observing taking medications.

Available to people of all ages, the virtual nursing service uses Samsung tablets fitted with the latest wireless video technology.

With more than 60 current VHU devices in Adelaide homes, Kai Schmidt, RDNS General Manager, said the VHU has helped transform in-home health care.

“VHU is an effective and efficient service which streamlines healthcare, enabling our nurses to provide more care to more people more often,” Mr Schmidt said.

“Our service allows South Australians to manage chronic health conditions at home regularly with a health professional.”

RDNS Virtual Hospital Unit 10 Year Celebration Adelaide Advertiser photo

Patricia Healy, an 86-year-old diabetic, has been using VHU for more than two years, speaking face-to-face with RDNS nurses weekly on her Samsung tablet device.

 “I am old fashioned and would have never imagined talking to my nurse on a screen,” Mrs Healy said.

“RDNS installed my tablet and wireless broadband and now observe me taking my medications.”

“The best part of using VHU is that it keeps my family and me happy. They no longer stress about my health because they know I have support.”

The Adelaide resident said if she’s unavailable for the online appointment, an RDNS nurse makes an in-home visit.

Dr Victoria Wade, from The University of Adelaide, implemented VHU with a team which includes a telecommunications and network design engineer, and dedicated RDNS nurses.

“The secret to virtual health success is making it simple and easy to use for the client and training staff to efficiently use it,” Dr Wade said. 

For more information on VHU, call RDNS on 1300 364 264 or read our virtual hospital page.

Media Contact

Hannah Campbell | Communications Officer
T 0425 551 186 | | E

About Silver Chain Group



We are a not-for-profit organisation delivering community health and care services across Australia. We help people of all ages to receive the care they need to remain happy and healthy at home.

We have a proud history of serving Australians for over 110 years in Western Australia and more than 120 years as RDNS in South Australia. We currently deliver our services in Western Australia, Queensland, New South Wales, Victoria and South Australia.

With over 4,000 staff and 130 volunteers, we assist more than 100,000 people to remain living in their homes and community every year.

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