SA Government’s Domiciliary Care services set to take on new life with RDNS SA

Providing in-home health and aged care to the South Australian community for more than 120 years, RDNS SA (part of the Silver Chain Group) is expanding to include Domiciliary Care services from 30 June 2018.

Bronwyn Masters, Transition Director for RDNS SA said we were elated to be selected by the South Australian Government as the future provider of Domiciliary Care services, after a competitive tender process last year.

“We have a proud history of caring for South Australians of all ages in their homes and with the addition of Domiciliary Care services, we will provide a wider and more integrated health and aged care service to over 8,000 South Australians every week,” Ms Masters said.

Domiciliary Care is currently one of the largest providers of home-based care for older South Australians.

Taking on all Domiciliary Care clients and services will grow RDNS SA’s presence in South Australia and expand the range of allied health and home support services it offers, to complement its well-established nursing services.

Ms Masters said RDNS SA will provide current Domiciliary Care clients with the services they need and rely on, with many delivered by the same staff they see now.

“Our top priority is providing clients with safe, high quality health and home care that meets their needs, now and into the future.

“Whether they need a little help or a lot, this is about partnering with clients, their carers and families to provide a truly integrated model of care that remains affordable and supports them to live at home for longer,” said Ms Masters.

The Deputy Chief Executive of the Department of Human Services, Lois Boswell, said the Department and Domiciliary Care had a proud legacy of serving the South Australian community.

“Continuity for Domiciliary Care’s clients and achieving the best possible outcomes for our dedicated staff have been the top priorities of the transition to RDNS SA,” said Ms Boswell.

“I am thrilled that we’ve been able to bring together these two well-respected organisations.

“As a result, three quarters of our staff have chosen to transfer to RDNS SA to ensure the services and supports for our clients continue, and grow.

“The Department is excited that RDNS SA – an organisation with more than 120 years’ history in our state – will continue to provide the high-quality services of Domiciliary care in the future.”

A hotline has been set up to answer any queries clients and the public may have about the transfer of Domiciliary Care services to RDNS SA, just call 1800 897 447.

1 June 2018

Media Contact

Alana Dec | Communications Officer
T 08 8208 5313 | E


Why Domiciliary Care services are moving to RDNS SA



In 2017, the South Australian Government decided to transfer the management of Domiciliary Care services to a non-government provider. RDNS SA were chosen as the future provider of Domiciliary Care services.

The State Government made this decision in response to national changes to the aged care sector, and changes to funding arrangements.

The transfer will be finalised by 30 June 2018.

About Silver Chain Group


We are a not-for-profit organisation delivering community health and care services across Australia. We help people of all ages to receive the care they need to remain happy and healthy at home.

We have a proud history of serving Australians for over 110 years in Western Australia and more than 120 years as RDNS in South Australia. We currently deliver our services in Western Australia, Queensland, New South Wales, Victoria and South Australia.

With over 3,550 staff and 280 volunteers, we assist more than 98,000 people to remain living in their homes and community every year.

For more information, please see

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