Silver Chain Group has committed to developing and implementing a Reconciliation Action Plan (RAP) – an important step in ensuring our services meet the needs of our Aboriginal and Torres Strait Islander clients.
A RAP is a framework for organisations to realise their vision for reconciliation. In creating a RAP, Silver Chain will formally document what we commit to do to contribute to reconciliation in Australia.
Silver Chain Head of Innovation, Value and Excellence, Keith Evans, said the organisation has commenced work on its first Reconciliation Action Plan and is being guided by the expertise of Reconciliation Australia, as well as state-based reconciliation bodies.
“The development and implementation of a RAP will be a journey of engagement with our Aboriginal and Torres Strait Islander staff, clients and stakeholders to learn from them, and seek to understand where and how we can work collaboratively to improve their health and wellbeing,” Keith explained.
“We recognise that every Aboriginal or Torres Strait Islander community is unique and contains different strengths, faces different challenges and has different cultural nuances, which means we will need to take a local approach based on local knowledge.
“We also understand that to be effective in developing partnerships with Aboriginal and Torres Strait Islander communities, we need to develop our own cultural understanding so that we ensure that our services meet their individual needs.”
Silver Chain is excited to be undertaking this journey. We are confident that this process will result in a new level of understanding and a deepening of our relationships, which can only help us to work in genuine partnership with Aboriginal and Torres Strait Islander communities across Australia.