The Australian Government is introducing a number of changes to Home Care Packages. These changes are designed to give you more choice, control and flexibility in the way you receive home care services.
“Since July 2015, Home Care Packages have been delivered on a Consumer Directed Care basis, meaning people can choose what services they receive and how their budget is spent,” Silver Chain Executive General Manager, Social Care, Melanie Kiely said.
“We are now looking forward to February, when the next changes come in, giving consumers even more choice, placing them firmly in control of the care they receive.”
What’s changing with Home Care Packages in February?
From 27 February 2017, funding for a Home Care Package will follow the consumer. There will also be a new consistent approach to access through the national My Aged Care gateway, resulting in the fairer distribution of Home Care Packages based on specific needs and circumstances.
These changes mean you can:
Choose who provides your care.
Be prioritised for care based on your individual needs and circumstances.
What is not changing?
Existing home care clients will continue to receive services at their current package level.
There will be no changes to current fee and income testing arrangements.
Claims and payments will still be made through the Department of Human Services Aged Care Payment System.
Packages will continue to be delivered on a Consumer Directed Care basis.
Your rights, including personal privacy, being treated with dignity and respect and being involved in decisions that affect you.
How does this impact you?
If you are currently receiving HACC services and are on a waiting list for a Home Care Package, you can choose Silver Chain when a package becomes available.
Have any feedback or queries about your home care services?
We’re always looking for ways to improve and we value your feedback. You have choice and control over your care – if you feel something is missing from your Home Care Package, let us know. Contact us on (08) 9242 0242 and ask to speak to your dedicated Care Coordinator.
Why choose Silver Chain for a Home Care Package?
2,400 health and aged care specialists
Silver Chain has a complete network of trusted and skilled home and health care specialists including a large network of doctors, which means we can provide care for your individual needs.
We help you stay at home for as long as you choose
We know you'd prefer to be cared for at home, rather than in a nursing home. By providing a range of in-home health and care services, Silver Chain keeps more people at home than any other home care provider in Western Australia.
Over 90,000 Australians made the Silver Chain choice
Silver Chain’s highly skilled and trusted care team visit over 90,000 clients across Australia every year, helping them stay happy and healthy at home.