Each student has an allocated preceptor for the duration of their placement. During the first 48 hours the preceptor will provide information in relation to orientation to the service delivery centre and community care setting.
What if I am sick, running late or the nurse does not arrive at the agreed meeting place?
Our Contact Centre operates 24 hours a day, seven days a week and is staffed by both Clinical Nurses and Administration staff. Students are required to phone the Contact Centre to advise of sick or personal leave.
WA Contact Centre number: 9242 0242
Please ring prior to 06:30hrs on the day of your absence/leave. Students must not contact preceptor directly. Please provide the Contact Centre representative with the following details:
- Student name
- Education provider
- Buddy/preceptor name or round/clinic in which student is placed
- Request for email to be sent to preceptor, relevant case coordinator and Group Capability
- Students are also required to contact education provider of their absence
Staff in the community often take meal breaks at a convenient time in-between client visits. Please ensure you have adequate food and water as you may be visiting clients in areas with limited access to food.
Staff may return to the Service Centre before the end of the shift. It is an expectation that students use this time for reflection, to undertake further relevant study or to assist the preceptor in preparation for the following day. Students will not fulfil their clinical placement hours if they do not complete the full 7.5 hour shift and will not have the hours signed off on their individual time sheets.
Personal Mobile Phone Use
Students must ensure mobile phones are not accessed for personal use during clinical care. If an important call is expected, the student must ensure the mobile phone is on silent and that the preceptor is aware of the expected phone call. Students should excuse themselves to answer important mobile calls away from the vicinity of the client care.
Accessing mobile technology is encouraged when discussing client medical conditions or medication information with the preceptor. If not required, the mobile phone is to be left in the boot of the Silver Chain vehicle or in the designated area inside the Nursing Centre.
Silver Chain Group has a policy on the use of social media. Students must not use social media platforms to:
- Post defamatory comments;
- Disclose confidential information or intellectual property;
- Make unauthorised statements allegedly on behalf of Silver Chain Group; or
- Bully, harass, discriminate against or vilify others.
Expectations, Professional Behaviour and Responsibilities of Students
- Wear student identification, including uniforms as supplied by your education provider;
- Introduce yourself as a student to clients;
- Understand and respect client rights and ask permission from the client and the responsible nurse/midwife before proceeding with an intervention;
- Maintain confidentiality of information given by or about clients;
- Acknowledge legal responsibilities for child abuse and neglect, when appropriate;
- Accept responsibility for all relevant aspects of client care within the limitations of the student role as determine by the clinical supervisor/preceptor and education provider’s facilitator;
- Attend relevant meetings and contribute effectively when required;
- Behave in a manner which is not disruptive to clients and Silver Chain staff;
- Maintain personal tidiness and adhere to appropriate dress code in the clinical setting meeting the standard required by students’ education provider and health facility (bare below the elbows, correct footwear, no artificial or painted nails);
- Behave in a respectful manner to colleagues, supervisors, clients and their families;
- Be willing and prepared to discuss with preceptor client care and pertinent knowledge prior to direct care;
- Be open for receiving constructive feedback;
- Acknowledge and respond to individuals’ needs, respecting the culture, age, state of health and authority of the health facility or clinical personnel and clients;
- Demonstrate an understanding of Silver Chain scope of practice in relation to client care decisions/conversations;
- Discuss any issues or concerns regarding clinical placement with the preceptor;
- Provide constructive feedback at the end of the placement.
Professional and Ethical Boundaries
It is essential to ensure that the relationship between a client and a health care professional is safe, helpful, therapeutic and within professional boundaries as determined by the Nursing and Midwifery Board of Australia. The student can be removed from placement if actions are considered to be outside of these professional boundaries.
The reporting of incidents and near misses is essential and is part of the accreditation processes required by all health care providers.
If the student identifies an incident or near miss whilst on placement this incident or near miss must be reported in detail immediately to the preceptor who will follow the relevant safety and quality procedures.
Our organisation has a risk assessment tool called MICEE that can help identify risks associated with tasks.
Consider each of the following factors prior to commencing a task;
Me: Can I do the task? How am I feeling today? Have I had training and instruction on how to complete the task?
Information: What information is available? This could be care plans, instructions, procedures, policies, or information from your Line Manager.
Client: How is the client feeling today? Are they feeling well? Has anything changed since the last time I saw them?
Environment: Are there any hazards present in the environment?
Equipment: Do I have all the equipment I need? Is the equipment in good working order?
We encourage everyone to use MICEE before commencing every task. By doing this, you are ensuring the highest level of health and safety in our workplace and can prevent harm or injury to yourself, your colleagues and your clients. If you are ever unsure about whether a task is safe after using MICEE, stop and speak to your preceptor for advice.
What to do if you are injured
If you sustain an injury during your placement
- Stop work immediately - finishing the task you are doing or working until the end of your shift may cause further harm or injury
- Notify your preceptor and educational provider
- Assist preceptor with entering incident on the Silver Chain incident management system (FIMS)
It is important to inform your education provider and your preceptor on the status of pregnancy or if you think your are pregnant, as work modifications may be required to minimise or eliminate hazards to the unborn baby. You may not participate in:
- Care of clients who have received chemotherapy within seven days
- Moving heavy clients without assistance
Students need to be aware and comply with our policies and guidelines related to infection control to ensure their own personal safety and that of clients and staff.
Key Infection Prevention and Control Strategies:
Standard Precautions: These are work practices designed to reduce the risk of transmission of infectious agents between health care workers and clients and apply to the care and treatment of all clients regardless of their known or perceived infectious risk.
Hand Hygiene: Effective hand hygiene is the single most important measure to prevent the transmission of infection.
Respiratory Etiquette: Cover coughs and sneezes to prevent people from spreading their respiratory secretions into the air and onto environmental surfaces and attend to hand hygiene after contact with any respiratory secretions and contaminated objects or materials.
Aseptic Non-Touch Technique: Use of an aseptic non-touch technique prevents contamination of wounds and other susceptible sites which can provide an entry point for infectious organisms to enter the body.
Personal Protective Equipment: Wear the equipment provided in your workplace to minimise your infection risks.
Environmental and Waste Management: Keep your work environment clean and dispose of general and clinical waste appropriately.
Cleaning and Spills Management: Cleaning of the environment including spills management and the cleaning of reusable client equipment will help to remove or destroy microorganisms that can cause disease.
Food Handling: Food is an ideal medium for the growth of microorganisms, correct handling, and storage and transportation aid in keeping food safe from contamination.